Privacy Policy

Taylor Auto Nashville ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, our dealership at 1521 Gallatin Pike N, Madison, TN 37115, and any calls, texts, or emails you exchange with us.

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, mailing address.
• Vehicle inquiry details: the vehicle you are interested in and any message you send us.
• Buy Here Pay Here financing application details: employment status, monthly income, available down payment, and any notes you choose to provide.
• Government-issued identification, proof of residence, and proof of income when you apply for financing in person.
• Communication records: copies of your messages, call notes, and your SMS/email opt-in preferences.
• Website usage data: device type, browser, pages viewed, and similar information collected automatically through cookies and standard web logs.

• Respond to your vehicle inquiries and customer service requests.
• Process and evaluate Buy Here Pay Here financing applications.
• Contact you by phone, email, or SMS about vehicles, appointments, your application, or your account — only when you have provided your information for that purpose.
• Operate, maintain, and improve our website and services.
• Comply with legal obligations and enforce our agreements.

When you provide your phone number on a form on this site, by phone, or in person and opt in to receive text messages, you may receive SMS messages from Taylor Auto Nashville about vehicle availability, your inquiry, your financing application, appointments, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help.

We share personal information only in the following limited circumstances:

• Service providers who help us operate our business (for example, website hosting, customer messaging, and payment processing) under contracts that require them to protect your information and use it only for the services they provide to us.
• Lenders, credit bureaus, and underwriters when you apply for financing, and only as needed to process your application.
• Government, legal, and regulatory authorities when required by law, subpoena, or to protect our legal rights.
• A successor in the event of a merger, acquisition, or sale of assets, subject to the protections in this Policy.

We do not sell your personal information. As stated above, SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates.

We keep your personal information only as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

• Reply STOP to any SMS message to opt out of further texts.
• Use the unsubscribe link in our emails to opt out of marketing email.
• Contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to legal record-keeping requirements.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated policy on this page.

Questions about this Privacy Policy? Reach out anytime:

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